How is it delivered?

The GOLD Manager Coaching experience begins with a conversation between the line-manager and coach to assess the individual’s current reality and identify a clear set of objectives. At this point it is agreed that the coaching conversations between the coach and the individual will remain totally confidential, enabling the power of the relationship to develop and the real work to begin.

The GOLD “Standard Manager Coaching Programme” offers a 3-month package of weekly, one-hour, telephone sessions, incorporating a checkpoint call system.  We have found this system to be the most effective way to stay in touch with line-managers and ensure objectives are being met, without compromising client confidentiality.

The GOLD “Manager as Coach Programme” provides in-house coach training to equip managers with the skills necessary to offer coaching within their own workplace.  We will show you how to develop a coaching culture based on aligning individual and organizational values and beliefs resulting in a core purpose and an environment of trust.
“Really good day, made me think”
“A great reminder of what you should be doing, but you’re not”
“I’d go as far as to say it’s the best afternoon of its type that I’ve experienced at BT”

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"Client Comments"

"If there is ever a time that a leader needs to learn the art of effective coaching, it is now. When times are tough it is too easy to revert to telling people what to do and micro managing them, but through a downturn this style of leadership will inevitably result in a lack of motivation and personal responsibility. This is the time to make every member of the team feel valued, be accountable and inspired to secure future business.


Having worked with Gold Performance Coaching previously I engaged Cheryl Goldenberg to work with Openreach senior managers to engage teams and introduce new behaviours. As a result, individual team members embrace change, take responsibility for their own results and thrive in their new working environment. This in turn frees up valuable time for the senior management team to concentrate on the strategic direction of the organisation"

Managers

We understand the benefits of developing human beings rather than human doings. We know that individuals must be encouraged to develop ideas, solve their own problems and take personal responsibility for their performance.

If you engage your people at a personal level you will discover the key to a motivated workforce. By embedding a coaching culture in your organisation you will promote employee engagement, develop cohesive teams that show initiative and take responsibility, develop your leadership talent and improve succession planning.

With increasing business challenges the role of the manager needs to change from one of decision maker to one of coach.  Managers must find new ways of engaging and supporting their teams to develop workable solutions, benefitting the business and giving ownership to individuals and teams.  In order to do this managers need to move away from a command and control approach to one that challenges teams to think harder and more broadly about issues, thereby expanding their perspective and improving their decision making skills.  

GOLD Performance Coaching provides an eco-friendly, affordable, time-efficient solution for busy managers and their teams, offering an uncomplicated approach to business growth in a structured, focused and effective environment.  We break down barriers and find the key to personal and professional success.

GOLD Performance Coaching has recently completed a programme of  "Taking the Stress out of Performance Management" for first and second line BT Openreach managers and is currently delivering a series of "Manager as Coach" Workshops to engage teams and introduce new leadership behaviours.

BT Open Reach

GOLD also provides a Coaching Programme to the BT Openreach Succession Academy. This strategy has been specifically designed to support the development of key managers by helping them to understand what motivates them, find ways to progress their careers, gain new perspectives and maintain focus.

Emma Tumelty, a BT Openreach General Manager, believes that "a directive 'command and control' style of leadership is outdated and in order for organisations to survive today's economic climate it needs to focus on how people are engaged, motivated and empowered to make decisions today for tomorrow".

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